All of our pieces are handmade and shipped from our workshop in Mexico City. Please allow for increased shipping time.
All of our pieces are handmade and shipped from our workshop in Mexico City. Please allow for increased shipping time.
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terms and conditions


PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU.

THESE TERMS AND CONDITIONS APPLY TO THE PURCHASE AND SALE OF PRODUCTS (“PRODUCTS”) THROUGH WWW.ANNDRANEEN.COM (THE “WEBSITE”). BY PLACING AN ORDER FOR SUCH PRODUCTS, YOU AGREE TO BE BOUND BY, AND ACCEPT, THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE BY ANNDRA NEEN (REFERRED TO AS “US” OR “WE” OR “AN”) WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, IN OUR SOLE DISCRETION. THE LATEST VERSION OF THE TERMS AND CONDITIONS WILL BE POSTED ON THIS WEBSITE, AND YOU SHOULD REVIEW THESE TERMS AND CONDITIONS PRIOR TO PURCHASING ANY PRODUCT. THESE TERMS AND CONDITIONS ARE AN INTEGRAL PART OF THE WEBSITE TERMS OF USE THAT APPLY GENERALLY TO THE USE OF OUR WEBSITE. YOU SHOULD ALSO CAREFULLY REVIEW OUR PRIVACY POLICY BEFORE PLACING AN ORDER FOR GOODS THROUGH THIS WEBSITE.

1. ORDER ACCEPTANCE AND CANCELLATION YOUR RECEIPT OF AN ELECTRONIC, OR OTHER FORM OF, ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. WE RESERVE THE RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER TO ACCEPT, DECLINE, OR LIMIT YOUR ORDER FOR ANY REASON, WHETHER OR NOT YOUR CREDIT CARD HAS BEEN CHARGED. IF APPLICABLE, YOUR ORDER WILL BE REFUNDED IN THE ORIGINAL FORM OF PAYMENT. IF YOUR CREDIT CARD HAS BEEN CHARGED AND YOUR ORDER IS CANCELED, WE WILL IMMEDIATELY ISSUE A REFUND TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE CHARGE AND NOTIFY YOU THAT YOUR ORDER WAS CANCELED. ORDERS PLACED USING AN CREDITS WILL BE AVAILABLE IMMEDIATELY TO USE ONCE THE ORDER IS CANCELED. PROMOTIONS WILL BE REFUNDED AND REACTIVATED IN YOUR ACCOUNT, AS LONG AS THE PROMOTION HAS YET TO EXPIRE.

ORDERS MAY BE CANCELED ANY TIME BEFORE THE ORDER IS PACKED BY CONTACTING SHOP@ANNDRANEEN.COM AS SOON AS POSSIBLE. YOU WILL RECEIVE A FULL REFUND, INCLUDING ANY SHIPPING, DUTIES, AND/OR REGIONAL TAXES.
ORDERS ARE PROCESSED AND SHIPPED MONDAY THROUGH FRIDAY ONLY.
ALL ORDERS PLACED AFTER 3PM (EST) WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
PLEASE ALLOW 2-3 DAYS FOR ORDERS TO BE PROCESSED AND SHIPPED.
ORDERS ARE NOT PROCESSED ON NATIONAL HOLIDAYS.
ALL SALE ITEMS ARE FINAL SALE AND MAY NOT BE EXCHANGED OR RETURNED.

2. PAYMENT TERMS: TERMS OF PAYMENT ARE WITHIN OUR SOLE DISCRETION AND, UNLESS OTHERWISE AGREED BY US IN WRITING, SHALL BE AS FOLLOWS:
ALL ORDERS ARE SUBJECT TO VERIFICATION FOR SECURITY REASONS. YOU WILL BE CONTACTED AND WILL HAVE 48 HOURS TO COMPLETE VERIFICATION PROCESS. IF YOU DO NOT RESPOND AFTER SUCH TIME, YOU WILL BE NOTIFIED AND THE ORDER WILL BE CANCELED AND REFUNDED IN THE ORIGINAL PAYMENT METHOD.
PAYMENTS MAY BE PROCESSED IN UNITED STATES DOLLARS. CHARGES FOR SHIPPING AND HANDLING WILL BE MADE IN ACCORDANCE WITH OUR THEN-CURRENT SHIPPING POLICIES, AS DESCRIBED BELOW. PAYMENTS MADE ON DEBIT/CREDIT CARDS OUTSIDE OF US DOLLARS WILL BE CALCULATED USING CURRENCY CONVERSION ON WWW.XE.COM ON THE DAY OF THE TRANSACTION. YOU AGREE THAT ANNDRA NEEN IS NOT RESPONSIBLE FOR ANY CREDIT SHORTAGES DUE TO CURRENCY CONVERSION RATES.
AN ACCEPTS VISA, MASTER CARD, AMERICAN EXPRESS AND DISCOVER CARDS. SAID PAYMENTS ARE MADE THROUGH AN’S PROCESSING COMPANY, AUTHORIZE.NET. BY PAYING USING THESE METHODS, YOU AGREE TO BE BOUND TO ALL TERMS AND CONDITIONS OF AUTHORIZE.NET AND AGREE THAT WE HAVE NO CONTROL OVER ANY CREDIT CARD ISSUES YOU MAY HAVE WITH THAT COMPANY. AN ALSO ACCEPTS PAYMENTS THROUGH PAYPAL AND BY USING PAYPAL, YOU AGREE TO BE BOUND BY THEIR TERMS OF SERVICE. CHECK AND MONEY ORDERS ARE NOT ACCEPTED.
IF YOU PREORDER PRODUCTS, YOU WILL BE REQUIRED TO PAY ONE HUNDRED PERCENT (100%) OF THE AMOUNT DUE AS A DEPOSIT AT THE TIME YOU PLACE YOUR ORDER, EXCLUSIVE OF SHIPPING FEES AND TAXES. PLEASE NOTE THAT ANY AVAILABLE AN CREDITS WILL BE AUTOMATICALLY APPLIED TOWARDS THE BALANCE OF ANY PENDING ORDERS.
IF YOU ORDER PRODUCTS AVAILABLE FOR IMMEDIATE SHIPPING, YOU WILL BE REQUIRED TO PAY THE FULL AMOUNT DUE, PLUS SHIPPING FEES AND ANY TAXES AND/OR DUTIES ASSOCIATED WITH THE PRODUCT AT THE TIME YOU PLACE YOUR ORDER.
PLEASE BE AWARE THAT BECAUSE OF THE PREORDER NATURE OF SUCH TRANSACTIONS, YOU SHOULD EXPECT A WAIT PERIOD OF APPROXIMATELY FOUR TO SIX (4 TO 6) WEEKS BETWEEN THE DATE YOU PLACE YOUR ORDER AND THE DATE THAT THE PRODUCT IS READY FOR SHIPMENT.

3. CHANGES IN PRODUCTS AND PRICING
WE ARE CONSTANTLY UPDATING AND REVISING OUR OFFERINGS OF PRODUCTS, AND WE MAY DISCONTINUE PRODUCTS AT ANY TIME WITHOUT NOTICE. ALL PRICING FOR THE PRODUCTS IS SUBJECT TO CHANGE. FOR ALL OF OUR PRICES AND PRODUCTS, WE RESERVE THE RIGHT TO MAKE ADJUSTMENTS DUE TO CHANGING MARKET CONDITIONS, PRODUCT DISCONTINUATION, MANUFACTURER PRICE CHANGES, ERRORS IN ADVERTISEMENTS, AND OTHER EXTENUATING CIRCUMSTANCES. IF THE PRICE OF AN ORDER CHANGES AFTER YOU’VE PAID FOR IT IN FULL OR AFTER YOU’VE PAID THE DOWN PAYMENT, YOUR ORDER WILL BE CANCELED AND YOUR MONIES REFUNDED.
WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE WITH PRODUCT DESCRIPTIONS AND PRICES. HOWEVER, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS OR PRICES ARE ACCURATE. IN THE EVENT THAT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH INCORRECT INFORMATION DUE TO TYPOGRAPHICAL ERROR OR ERROR IN PRICING OR PRODUCT INFORMATION, WE SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR PRODUCTS LISTED AT THE INCORRECT PRICE.
WE SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDERS WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT OR DEBIT CARD HAS BEEN CHARGED. IF YOUR CREDIT OR DEBIT CARD HAS ALREADY BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS CANCELED, WE SHALL IMMEDIATELY ISSUE A REFUND TO YOUR CREDIT OR DEBIT CARD ACCOUNT IN THE AMOUNT OF THE CHARGE AND ADVISE YOU OF THE CANCELED ORDER. IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT IN ACCORDANCE WITH OUR RETURN POLICY, AS SET FORTH BELOW.

4. SHIPPING FEES, TAXES, AND INTERNATIONAL DUTIES
IF YOU ARE SHIPPING WITHIN THE UNITED STATES OF AMERICA, SALES TAX WILL BE CHARGED ON ORDERS SHIPPING TO NEW YORK STATE. FOR PREORDER PRODUCTS, THIS TAX WILL BE CHARGED AT SUCH TIME AS THE PRODUCT IS READY FOR SHIPMENT AND FOR ALL OTHER PRODUCTS, THIS TAX WILL BE CHARGED AT THE TIME YOU PLACE YOUR ORDER FOR THE PRODUCT. NO OTHER TAX OR IMPORT DUTY WILL BE APPLIED TO ORDERS SHIPPED WITHIN THE UNITED STATES.

5. INTELLECTUAL PROPERTY RIGHTS
YOU ACKNOWLEDGE AND AGREE THAT ALL COPYRIGHT, DESIGNS, THE "LOOK AND FEEL" OF THE SITE, TRADEMARKS AND ALL OTHER INTELLECTUAL PROPERTY AND MATERIAL RIGHTS RELATING TO THE CONTENT AS HEREIN DESCRIBED, INCLUDING ANNDRA NEEN SOFTWARE AND ALL HTML AND OTHER CODE CONTAINED IN THIS SITE, SHALL REMAIN AT ALL TIMES VESTED IN AN AND/OR ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL SUCH CONTENT, INCLUDING THIRD PARTY TRADEMARKS, DESIGNS AND RELATED INTELLECTUAL PROPERTY RIGHTS MENTIONED OR DISPLAYED ON THIS SITE ARE PROTECTED BY FEDERAL AND STATE LAWS AND REGULATIONS AND INTERNATIONAL TREATY PROVISIONS. YOU ARE PERMITTED TO USE THE CONTENT ONLY AS EXPRESSLY AUTHORIZED BY AN AND/OR ITS THIRD PARTY LICENSORS. ANY REPRODUCTION OR REDISTRIBUTION OF THE ABOVE LISTED CONTENT IS PROHIBITED AND MAY RESULT IN CIVIL AND CRIMINAL PENALTIES. VIOLATORS WILL BE PROSECUTED TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, COPYING AND USE OF THE ABOVE LISTED MATERIALS TO ANY OTHER SERVER, LOCATION OR SUPPORT FOR PUBLICATION, REPRODUCTION OR DISTRIBUTION IS EXPRESSLY PROHIBITED.
CONTENT
IN ADDITION TO THE INTELLECTUAL PROPERTY RIGHTS MENTIONED ABOVE, "CONTENT" IS DEFINED AS ALL INFORMATION SUCH AS THE "LOOK AND FEEL" OF THE SITE, DATA FILES, GRAPHICS, TEXT, PHOTOGRAPHS, DRAWINGS, LOGOS, IMAGES, SOUNDS, MUSIC, VIDEO OR AUDIO FILES ON THIS SITE. AN NEITHER WARRANTS NOR REPRESENTS THAT AN’S CONTENT IS ACCURATE, ERROR-FREE OR RELIABLE OR THAT YOUR USE OF SAID CONTENT WILL NOT INFRINGE RIGHTS OF THIRD PARTIES. YOUR USE OF THE SITE IS AT YOUR RISK. FOR EXAMPLE, IF YOUR USE OF THIS SITE, OR AN’S CONTENT RESULTS IN THE DAMAGE OF YOUR PROPERTY, MATERIAL, EQUIPMENT OR DATA, AN IS NOT RESPONSIBLE FOR THOSE COSTS. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. YOU BEAR THE ENTIRE RISK OF THE COMPLETENESS, ACCURACY OR USEFULNESS OF ANY CONTENT FOUND ON THIS SITE. AN RESERVES THE RIGHT TO WITHDRAW, TEMPORARILY OR PERMANENTLY, ANY CONTENT FROM THIS SITE AT ANY TIME AND FOR ANY REASON. REMOVAL MAY BE IMMEDIATE AND WITHOUT NOTICE. YOU CONFIRM THAT AN IS NOT LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SUCH WITHDRAWAL.

6. NO COMMERCIAL USE
THIS SITE IS FOR YOUR PERSONAL NON-COMMERCIAL USE ONLY. YOU MAY NOT MODIFY, COPY, DISTRIBUTE, TRANSMIT, DISPLAY, PERFORM, REPRODUCE, PUBLISH, LICENSE, COMMERCIALLY EXPLOIT, CREATE DERIVATIVE WORKS FROM, TRANSFER, OR SELL ANY CONTENT, SOFTWARE, PRODUCTS, OR SERVICES CONTAINED WITHIN THIS SITE. YOU MAY NOT USE THIS SITE, OR ANY OF ITS CONTENT, TO FURTHER ANY COMMERCIAL PURPOSE, INCLUDING ANY ADVERTISING OR ADVERTISING REVENUE GENERATION ACTIVITY ON YOUR OWN SITE. YOU ARE TO USE THE SITE FOR PERSONAL PURPOSES ONLY.

7. LIMITATION OF LIABILITY IN NO EVENT SHALL WE OR OUR SUPPLIERS HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, FOR LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, OR USE OF THE PRODUCTS. OUR SOLE AND ENTIRE MAXIMUM LIABILITY (AND THE LIABILITY OF OUR SUPPLIERS) FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE ORDERED THROUGH OUR WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOUR PURCHASE OF PRODUCTS.

8. CONTESTS AND PROMOTIONS
ON OCCASION ANNDRA NEEN ISSUES PROMOTIONAL CODES, SITE CREDITS, AND SIMILAR “GIFT CERTIFICATES” WHICH WILL PROVIDE A CREDIT TOWARDS A PURCHASE ON THE WEBSITE WHEN REDEEMED AT CHECKOUT. THESE CODES ARE NON-TRANSFERRABLE, AND ARE TO BE USED ONLY BY THE INTENDED RECIPIENT. IN PARTICULAR, ANNDRA NEEN RESERVES THE RIGHT TO CANCEL A PROMOTION AND/OR TO REJECT REDEMPTION OF A PROMOTIONAL CODE WHEN THE TOTAL VALUE OF THE PROMOTIONAL CODE EXCEEDS A CERTAIN VALUE, GENERALLY THE PRICE OF THE ITEM FOR WHICH THE PROMOTIONAL CODE IS USED.
PROMOTIONS ARE ONLY ELIGIBLE FOR FULL-PRICED PRODUCTS AND ARE LIMITED TO ONE PER TRANSACTION. MINIMUM SPENDS MAY BE REQUIRED AND WILL BE COMMUNICATED ON ANY CORRESPONDENCE. WHERE A PROMOTION HAS BEEN COMMUNICATED VIA EMAIL, THE PROMOTIONAL CODE IS NON-TRANSFERABLE AND THE EMAIL ADDRESS PROVIDED DURING CHECKOUT MUST BE THE SAME AS THE EMAIL ADDRESS TO WHICH THE PROMOTION WAS SENT. ANNDRA NEEN SHALL NOT BE LIABLE TO ANY CUSTOMER FOR ANY FINANCIAL LOSS ARISING OUT OF THE REFUSAL, CANCELLATION OR WITHDRAWAL OF A PROMOTION OR ANY FAILURE OR INABILITY OF A CUSTOMER TO USE A PROMOTIONAL CODE FOR ANY REASON.
PROMOTIONAL CODES DO NOT COVER THE COSTS OF ANY SHIPPING, DUTIES, AND/OR REGIONAL TAXES WHERE APPLICABLE. THESE ARE TO BE PAID BY YOU. ALL PROMOTIONS HAVE AN EXPIRATION DATE WHICH WILL BE INDICATED IN YOUR ACCOUNT OR IN ANY COMMUNICATION TO THE CUSTOMER. ONCE A PROMOTION HAS EXPIRED THE AMOUNT MAY NOT BE REFUNDED. IF THE PROMOTION IS STILL ACTIVE, IT WILL BE REFUNDED BACK TO THE CUSTOMER’S ACCOUNT TO BE USED TOWARDS A FUTURE ORDER.
ANY AND ALL ANNDRA NEEN CONTEST RULES AND REGULATIONS WILL BE COMMUNICATED DIRECTLY TO THE CUSTOMER.

9. MISCELLANEOUS
THESE TERMS AND CONDITIONS CONSTITUTE THE ENTIRE AGREEMENT AND UNDERSTANDING BETWEEN US CONCERNING THE SUBJECT MATTER HEREOF. THESE TERMS AND CONDITIONS MAY NOT BE ALTERED, SUPPLEMENTED, OR AMENDED BY THE USE OF ANY OTHER DOCUMENTS. THE LAWS OF THE STATE OF NEW YORK, WITHOUT REGARD TO THE CONFLICTS OF LAWS PRINCIPLES THEREOF, WILL APPLY TO ALL MATTERS RELATING TO THE USE OF THIS WEBSITE AND THE PURCHASE OF PRODUCTS. EACH OF US AGREES AND HEREBY SUBMITS TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF THE STATE AND FEDERAL COURTS OF NEW YORK LOCATED IN MANHATTAN WITH RESPECT TO SUCH MATTERS.

PRIVACY


WE AT ANNDRA NEEN CREATED THIS PRIVACY POLICY BECAUSE WE CARE ABOUT YOUR PRIVACY AND WE UNDERSTAND THAT YOU WANT CONTROL OVER HOW THE INFORMATION YOU PROVIDE TO US IS USED, STORED AND SHARED. THIS PRIVACY POLICY DESCRIBES HOW WE GATHER INFORMATION FROM YOU WHEN YOU VISIT THE ANNDRA NEEN WEBSITE LOCATED AT WWW.ANNDRANEEN.COM (THE “SITE”), HOW YOUR INFORMATION IS USED AND STORED ON THE ANNDRA NEEN IPHONE OR IPAD APP, AND HOW WE MAY USE AND SHARE THAT INFORMATION. BY VISITING OUR SITE, AND USING OUR APP, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE ACCOMPANYING TERMS OF USE.
IN THIS PRIVACY POLICY, THE WORDS “WE,” “US” AND “OUR” REFER TO ANNDRA NEEN.
ANNDRA NEEN HAS BEEN AWARDED TRUSTE'S PRIVACY SEAL SIGNIFYING THAT THIS PRIVACY POLICY AND PRACTICES HAVE BEEN REVIEWED BY TRUSTE FOR COMPLIANCE WITH TRUSTE'S PROGRAM REQUIREMENTS INCLUDING TRANSPARENCY, ACCOUNTABILITY AND CHOICE REGARDING THE COLLECTION AND USE OF YOUR PERSONAL DATA. THE TRUSTE PROGRAM COVERS ONLY INFORMATION THAT IS COLLECTED THROUGH THE SITE WWW.ANNDRANEEN.COM.
THE INFORMATION WE COLLECT


PERSONAL DATA. PERSONAL DATA IS INFORMATION THAT IDENTIFIES YOU OR CAN BE USED TO IDENTIFY OR CONTACT YOU (COLLECTIVELY, “PERSONAL DATA”). SUCH PERSONAL DATA MAY INCLUDE YOUR NAME, ADDRESS, EMAIL ADDRESS, TELEPHONE NUMBER, BIRTHDATE (PRIMARILY FOR ELIGIBILITY PURPOSES). WHEN REGISTERING TO BECOME A MEMBER (“MEMBER”) ON OUR SITE, YOU WILL BE REQUIRED TO PROVIDE US WITH PERSONAL DATA.
BILLING INFORMATION. IF YOU WISH TO PURCHASE A PRODUCT OR SERVICE THROUGH THE SITE, YOU WILL BE REQUIRED TO PROVIDE CERTAIN INFORMATION IN ADDITION TO THE PERSONAL DATA NOTED ABOVE. SUCH INFORMATION MAY INCLUDE A CREDIT CARD NUMBER, PAYPAL ACCOUNT NUMBER, AND SIMILAR INFORMATION (COLLECTIVELY, “BILLING INFORMATION”).


OTHER INFORMATION AND COOKIES. IN ADDITION TO THE PERSONAL DATA AND BILLING INFORMATION NOTED ABOVE THAT YOU VOLUNTARILY PROVIDE TO US, WE MAY COLLECT ADDITIONAL INFORMATION (COLLECTIVELY, “OTHER INFORMATION”). SUCH OTHER INFORMATION MAY INCLUDE (I) INFORMATION THAT WE AUTOMATICALLY COLLECT WHEN YOU VISIT THE SITE, SUCH AS YOUR IP ADDRESS, INTERNET SERVICE PROVIDER, BROWSER TYPE AND LANGUAGE, REFERRING AND EXIT PAGES AND URLS, DATE AND TIME OF YOUR VISIT, AMOUNT OF TIME SPENT ON PARTICULAR PAGES, WHAT SECTIONS OF THE SITE YOU VISIT, NUMBER OF LINKS YOU CLICK WHILE IN THE SITE, AND SIMILAR INFORMATION CONCERNING YOUR USE OF THE SITE; AND (II) ADDITIONAL INFORMATION THAT YOU VOLUNTARILY PROVIDE TO US REGARDING YOUR USE AND INTEREST IN OUR PROGRAMS, OFFERS, PRODUCTS, AND SERVICES. WHEN USING THE APP, SUCH OTHER INFORMATION MAY ALSO INCLUDE YOUR LOCATION.
OTHER INFORMATION ALSO INCLUDES INFORMATION THAT WE COLLECT USING “COOKIE” TECHNOLOGY. COOKIES ARE BITS OF INFORMATION THAT A WEBSITE TRANSFERS TO AN INDIVIDUAL’S HARD DRIVE FOR RECORD-KEEPING PURPOSES. COOKIES CAN ENHANCE YOUR ONLINE EXPERIENCE BY AUTOMATICALLY SAVING YOUR PREFERENCES. WE USE COOKIES BECAUSE THEY HELP US PROVIDE YOU WITH A BETTER ONLINE EXPERIENCE. THE INFORMATION WE COLLECT THROUGH THE USE OF COOKIES ALLOWS ANNDRA NEEN TO DETERMINE WHEN AND FOR HOW LONG YOU LOGGED ON TO THE SITE, SO THAT WE CAN TRY TO UNDERSTAND HOW TO BETTER SERVE YOUR NEEDS. IF YOU OBJECT TO THE USE OF COOKIES FOR ANY REASON, YOU MAY SET YOUR INTERNET BROWSER TO NOTIFY YOU WHEN YOU RECEIVE A COOKIE, GIVING YOU THE OPPORTUNITY TO DECIDE WHETHER TO ACCEPT IT. IF YOU DECLINE TO RECEIVE COOKIES, YOU MAY HAVE DIFFICULTY USING CERTAIN FEATURES OF THE SITE.
THE USE OF COOKIES BY OUR PARTNERS, AFFILIATES, TRACKING UTILITY COMPANY, SERVICE PROVIDERS IS NOT COVERED BY OUR PRIVACY POLICY. WE DO NOT HAVE ACCESS OR CONTROL OVER THESE COOKIES. WE DO NOT TIE THE INFORMATION GATHERED TO OUR CUSTOMERS’ OR USERS’ PERSONAL DATA.

THE INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY COMPANIES
WE MAY SHARE OTHER INFORMATION ABOUT YOUR ACTIVITY ON THE SITE WITH THIRD PARTIES FOR THE PURPOSE OF TAILORING, ANALYZING, MANAGING, REPORTING, AND OPTIMIZING ADVERTISING YOU SEE ON THE SITE AND ELSEWHERE. THESE THIRD PARTIES MAY USE COOKIES, PIXEL TAGS (ALSO CALLED WEB BEACONS OR CLEAR GIFS), AND/OR OTHER TECHNOLOGIES TO COLLECT SUCH OTHER INFORMATION FOR SUCH PURPOSES. PIXEL TAGS ENABLE US, AND THESE THIRD-PARTIES, TO RECOGNIZE A BROWSER’S COOKIE WHEN A BROWSER VISITS THE SITE ON WHICH THE PIXEL TAG IS LOCATED IN ORDER TO ENABLE SUCH THINGS AS TAILORING APPROPRIATE ADVERTISEMENTS.

BEHAVIORAL TARGETING / RE-TARGETING
WE PARTNER WITH A THIRD PARTY AD NETWORK TO EITHER DISPLAY ADVERTISING ON OUR SITE OR TO MANAGE OUR ADVERTISING ON OTHER SITES. OUR AD NETWORK PARTNER USES COOKIES AND WEB BEACONS TO COLLECT NON-PERSONAL DATA ABOUT YOUR ACTIVITIES ON THIS AND OTHER WEB SITES TO PROVIDE YOU TARGETED ADVERTISING BASED UPON YOUR INTERESTS. IF YOU WISH TO NOT HAVE THIS INFORMATION USED FOR THE PURPOSE OF SERVING YOU TARGETED ADS, YOU MAY OPT-OUT BY CLICKING HERE. PLEASE NOTE THIS DOES NOT OPT YOU OUT OF BEING SERVED ADVERTISING. YOU WILL CONTINUE TO RECEIVE GENERIC ADS.
HOW WE USE AND SHARE YOUR INFORMATION
WE USE THE PERSONAL DATA, THE BILLING INFORMATION, AND THE OTHER INFORMATION TO PROVIDE YOU ACCESS TO AND USAGE OF THE SITE, SOLICIT YOUR FEEDBACK, INFORM YOU ABOUT OUR PRODUCTS AND SERVICES AND THOSE OF OUR THIRD-PARTY MARKETING PARTNERS, TO ADMINISTER OUR REWARDS AND PROMOTIONAL PROGRAMS, AND TO IMPROVE OUR SERVICES TO YOU. ALSO, WE MAY USE AND/OR SHARE THE PERSONAL DATA, THE BILLING INFORMATION, AND/OR THE OTHER INFORMATION AS DESCRIBED BELOW. IF ANNDRA NEEN INTENDS ON USING ANY PERSONAL DATA, BILLING INFORMATION, OR OTHER INFORMATION IN ANY MANNER THAT IS NOT CONSISTENT WITH THIS PRIVACY POLICY, YOU WILL BE INFORMED OF SUCH ANTICIPATED USE PRIOR TO OR AT THE TIME AT WHICH IT IS COLLECTED, OR, IF YOU HAVE NOT BEEN SO INFORMED, WE WILL INFORM YOU AND OBTAIN YOUR CONSENT AFTER COLLECTION, BUT BEFORE USE. OTHERWISE, WE WILL ONLY SHARE PERSONAL DATA WITH THIRD PARTIES AS OUTLINED IN THIS PRIVACY POLICY.
ANNDRA NEEN, LIKE MANY BUSINESSES, SOMETIMES HIRES OTHER COMPANIES TO PERFORM CERTAIN BUSINESS-RELATED FUNCTIONS. FOR EXAMPLE, WE MAY PASS YOUR PERSONAL DATA AND BILLING INFORMATION TO OUR DESIGNATED SERVICE PROVIDERS IN ORDER TO PROCESS PAYMENTS, SHIP PRODUCTS, SEND MAILINGS, AND MAINTAIN DATABASES. WHEN WE EMPLOY ANOTHER COMPANY TO PERFORM A FUNCTION OF THIS NATURE, WE PROVIDE THE COMPANY ONLY WITH THE INFORMATION THEY NEED TO PERFORM THEIR SPECIFIC FUNCTION. THESE COMPANIES ARE AUTHORIZED TO USE YOUR PERSONAL DATA ONLY AS NECESSARY TO PROVIDE THESE SERVICES TO US.
WE MAY SHARE YOUR PERSONAL DATA AND OTHER INFORMATION WITH OUR THIRD-PARTY PROMOTIONAL AND MARKETING PARTNERS, INCLUDING, WITHOUT LIMITATION, BUSINESSES PARTICIPATING IN OUR VARIOUS PROGRAMS. IF YOU DO NOT WANT US TO SHARE YOUR PERSONAL INFORMATION WITH THESE COMPANIES, PLEASE CONTACT US.
ANNDRA NEEN MAY SPONSOR PROMOTIONS OR CONTESTS DIRECTLY OR THROUGH THIRD PARTIES, OR ANNDRA NEEN MAY ENTER INTO COLLABORATIVE RELATIONSHIPS WITH OTHER THIRD PARTIES ON THE SITE. IF YOU PARTICIPATE IN THESE ACTIVITIES OR EVENTS, YOU MAY BE ASKED TO PROVIDE PERSONAL DATA OR TO ANSWER QUESTIONS THAT SEEK YOUR PERSONAL DATA. PARTICIPATION IN THESE PROMOTIONS OR CONTESTS IS COMPLETELY VOLUNTARY AND YOU THEREFORE HAVE A CHOICE WHETHER OR NOT TO DISCLOSE THIS INFORMATION.
IN AN ONGOING EFFORT TO BETTER UNDERSTAND OUR USERS AND OUR SITE, WE MIGHT ANALYZE THE OTHER INFORMATION IN AGGREGATE FORM IN ORDER TO OPERATE, MAINTAIN, MANAGE, AND IMPROVE THE SITE. THIS AGGREGATE INFORMATION DOES NOT IDENTIFY YOU PERSONALLY. WE MAY SHARE THIS AGGREGATE DATA WITH OUR AFFILIATES, AGENTS, AND BUSINESS PARTNERS. WE MAY ALSO DISCLOSE AGGREGATED USER STATISTICS IN ORDER TO DESCRIBE OUR PRODUCTS AND THE SITE TO CURRENT AND PROSPECTIVE BUSINESS PARTNERS AND TO OTHER THIRD PARTIES FOR OTHER LAWFUL PURPOSES.
ANNDRA NEEN MAY DISCLOSE YOUR PERSONAL DATA, BILLING INFORMATION, AND/OR OTHER INFORMATION IF REQUIRED TO DO SO BY LAW OR IN THE GOOD-FAITH BELIEF THAT SUCH ACTION IS NECESSARY TO (A) COMPLY WITH A SUBPOENA OR LEGAL OBLIGATION (B) PROTECT AND DEFEND THE RIGHTS OR PROPERTY OF ANNDRA NEEN, (C) ACT IN URGENT CIRCUMSTANCES TO PROTECT THE PERSONAL SAFETY OF MEMBERS OR OTHER USERS OF THE SITE OR THE PUBLIC (D) PROTECT AGAINST LEGAL LIABILITY OR (E) ANY THIRD PARTY WITH YOUR PRIOR CONSENT.
AS WE DEVELOP OUR BUSINESS, WE MIGHT SELL OR BUY BUSINESSES OR ASSETS. IN THE EVENT OF A CORPORATE SALE, MERGER, REORGANIZATION, DISSOLUTION OR SIMILAR EVENT, PERSONAL DATA, BILLING INFORMATION, AND OTHER INFORMATION MAY BE PART OF THE TRANSFERRED ASSETS. YOU WILL BE NOTIFIED VIA EMAIL AND/OR A PROMINENT NOTICE ON OUR SITE OF ANY CHANGE IN OWNERSHIP OR USES OF YOUR PERSONAL DATA, AS WELL AS ANY CHOICES YOU MAY HAVE REGARDING YOUR PERSONAL DATA.
INFORMATION POSTED ON PUBLIC FORUMS
WE FEATURE OR MAY IN THE FUTURE FEATURE PUBLIC FORUMS SUCH AS CHAT ROOMS, MESSAGE BOARDS, BULLETIN BOARDS, USER REVIEWS, VIRTUAL CLOSETS, AND SIMILAR ACTIVITIES WHERE YOU AND OTHER USERS OF OUR SITE CAN COMMUNICATE WITH ONE ANOTHER (COLLECTIVELY, “PUBLIC FORUMS”). ANYTIME YOU POST, PLEASE BE AWARE THAT YOU ARE POSTING USING A THIRD PARTY APPLICATION AND WE HAVE NO ACCESS OR CONTROL OVER THIS INFORMATION. TO REQUEST REMOVAL OF YOUR PERSONAL INFORMATION FROM OUR BLOG, YOU CAN EITHER LOG INTO THE THIRD PARTY APPLICATION AND REMOVE YOUR COMMENT OR YOU CAN CONTACT THE APPROPRIATE THIRD PARTY APPLICATION. YOUR INTERACTION WITH THESE FEATURES IS GOVERNED BY THE PRIVACY POLICY OF THE COMPANY PROVIDING IT.
ANY INFORMATION (INCLUDING PERSONAL DATA) THAT YOU POST IN ANY PUBLIC FORUM ON OUR SITE IS PUBLIC INFORMATION AND MAY BE SEEN, COLLECTED, OR USED FOR ANY REASON BY ANYONE, INCLUDING THIRD PARTIES NOT AFFILIATED WITH ANNDRA NEEN. YOU SHOULD THINK CAREFULLY BEFORE DISCLOSING ANY INFORMATION IN ANY PUBLIC FORUM ON OUR SITE.

ACCESSING, MODIFYING AND DELETING PERSONAL DATA AND COMMUNICATION PREFERENCES
YOU MAY ACCESS, REVIEW, DELETE, AND/OR MAKE CHANGES TO PERSONAL DATA THAT YOU HAVE PROVIDED TO US BY CLICKING ON “MY ACCOUNT" ON OUR SITE OR BY EMAILING US AT REPLY@ANNDRANEEN.COM. WE WILL RESPOND TO YOUR REQUEST TO ACCESS PERSONAL DATA WITHIN 30 DAYS. IN ADDITION, YOU MAY MANAGE YOUR RECEIPT OF MARKETING AND NON-TRANSACTIONAL COMMUNICATIONS BY CLICKING THE “UNSUBSCRIBE” LINK LOCATED AT THE BOTTOM OF ANY ANNDRA NEEN MARKETING EMAILS OR BY EMAILING YOUR REQUEST TO REPLY@ANNDRANEEN.COM. WE WILL USE COMMERCIALLY REASONABLE EFFORTS TO PROCESS SUCH REQUESTS IN A TIMELY MANNER. YOU SHOULD BE AWARE, HOWEVER, THAT IT IS NOT ALWAYS POSSIBLE TO COMPLETELY REMOVE OR MODIFY INFORMATION IN OUR SUBSCRIPTION DATABASES. YOU CANNOT OPT OUT OF RECEIVING TRANSACTIONAL EMAILS RELATED TO YOUR ACCOUNT WITH ANNDRA NEEN.
WE WILL RETAIN YOUR INFORMATION FOR AS LONG AS YOUR ACCOUNT IS ACTIVE OR AS NEEDED TO PROVIDE YOU SERVICES. WE WILL RETAIN AND USE YOUR INFORMATION AS NECESSARY TO COMPLY WITH OUR LEGAL OBLIGATIONS, RESOLVE DISPUTES, AND ENFORCE OUR AGREEMENTS.

IMPORTANT NOTICES TO NON-U.S. RESIDENTS/SAFE HARBOR CERTIFICATION
ANNDRA NEEN COMPLIES WITH THE U.S.-EU SAFE HARBOR FRAMEWORK AND THE U.S.- SWISS SAFE HARBOR FRAMEWORK AS SET FORTH BY THE U.S. DEPARTMENT OF COMMERCE REGARDING THE COLLECTION, USE, AND RETENTION OF PERSONAL DATA FROM EUROPEAN UNION MEMBER COUNTRIES AND SWITZERLAND. ANNDRA NEEN HAS CERTIFIED THAT IT ADHERES TO THE SAFE HARBOR PRIVACY PRINCIPLES OF NOTICE, CHOICE, ONWARD TRANSFER, SECURITY, DATA INTEGRITY, ACCESS, AND ENFORCEMENT. TO LEARN MORE ABOUT THE SAFE HARBOR PROGRAM, AND TO VIEW OUR CERTIFICATION, PLEASE VISIT HTTP:// WWW.EXPORT.GOV/SAFEHARBOR/.
HOWEVER, IT IS IMPORTANT TO NOTE THAT THE SITE AND ITS SERVERS ARE OPERATED IN THE UNITED STATES. IF YOU ARE LOCATED OUTSIDE OF THE UNITED STATES, PLEASE BE AWARE THAT ANY PERSONAL DATA YOU PROVIDE TO US WILL BE TRANSFERRED TO THE UNITED STATES. BY USING THE SITE AND BY PROVIDING US PERSONAL DATA, YOU CONSENT TO THIS TRANSFER AND OUR USE OF THE INFORMATION AND DATA PROVIDED BY YOU IN ACCORDANCE WITH THIS PRIVACY POLICY.
IN ORDER TO COMPLY WITH THE SAFE HARBOR FRAMEWORK, ANNDRA NEEN COMMITS TO THE RESOLUTION OF COMPLAINTS ABOUT YOUR PRIVACY AND OUR COLLECTION OR USE OF YOUR PERSONAL DATA. WE HAVE ALSO COMMITTED TO RESOLVE ANY COMPLAINTS BY EUROPEAN UNION CITIZENS RELATING TO THIS PRIVACY POLICY, WHICH CANNOT BE RESOLVED DIRECTLY WITH OUR COMPANY, THROUGH THE TRUSTE WATCHDOG DISPUTE RESOLUTION PROCESS.
IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE CONTACT US AS DESCRIBED IN THE “HOW TO CONTACT US” SECTION BELOW. WE WILL INVESTIGATE YOUR QUESTION, RESPOND TO YOUR INQUIRY, AND ATTEMPT TO RESOLVE ANY CONCERNS REGARDING YOUR PRIVACY QUESTION. IF YOU DO NOT RECEIVE ACKNOWLEDGEMENT OF YOUR COMPLAINT OR IF YOUR COMPLAINT IS NOT SATISFACTORILY ADDRESSED BY ANNDRA NEEN, PLEASE VISIT THE TRUSTE WATCHDOG DISPUTE RESOLUTION WEB SITE HERE FOR MORE INFORMATION AND TO FILE A COMPLAINT.

CALIFORNIA RESIDENTS
UNDER CALIFORNIA CIVIL CODE SECTION 1798.83, CALIFORNIA RESIDENTS WHO HAVE AN ESTABLISHED BUSINESS RELATIONSHIP WITH US MAY CHOOSE TO OPT OUT OF OUR SHARING YOUR PERSONAL DATA WITH THIRD PARTIES FOR DIRECT MARKETING PURPOSES. IF YOU ARE A CALIFORNIA RESIDENT AND YOU HAVE ALREADY GRANTED US THIS PERMISSION AND (1) YOU NOW WISH TO OPT OUT; OR (2) YOU WISH TO REQUEST CERTAIN INFORMATION REGARDING OUR DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES FOR DIRECT MARKETING PURPOSES, PLEASE CONTACT US AS DESCRIBED IN THE “HOW TO CONTACT US” SECTION BELOW.

A SPECIAL NOTE REGARDING CHILDREN
THE SITE IS NOT DIRECTED TO CHILDREN UNDER THE AGE OF 13. WE ADHERE TO THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”) AND WILL NOT KNOWINGLY REGISTER OR OTHERWISE COLLECT PERSONAL DATA FROM ANY CHILD UNDER THE AGE OF 13. WE ASK THAT MINORS UNDER THE AGE OF 13 NOT SUBMIT ANY PERSONAL DATA TO US. IF A CHILD UNDER THE AGE OF 13 HAS PROVIDED US WITH PERSONAL DATA, A PARENT OR GUARDIAN OF THAT CHILD MAY CONTACT US AS DESCRIBED IN THE “HOW TO CONTACT US” SECTION BELOW AND REQUEST THAT SUCH INFORMATION BE DELETED FROM OUR RECORDS.

LINKS TO OTHER WEBSITES
THE SITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES. WE HAVE NO CONTROL OVER THE PRIVACY PRACTICES OR THE CONTENT OF ANY OF OUR BUSINESS PARTNERS, ADVERTISERS, SPONSORS, OR OTHER WEBSITES TO WHICH WE PROVIDE LINKS. AS SUCH, WE ARE NOT RESPONSIBLE FOR THE CONTENT OR THE PRIVACY POLICIES OF THOSE THIRD-PARTY WEBSITES. YOU SHOULD CHECK THE APPLICABLE THIRD-PARTY PRIVACY POLICY AND TERMS OF USE WHEN VISITING ANY OTHER WEBSITES.

SECURITY
WE HAVE REASONABLE SECURITY MEASURES IN PLACE INTENDED TO PROTECT AGAINST THE LOSS, MISUSE OR ALTERATION OF PERSONAL DATA, BILLING INFORMATION, AND OTHER INFORMATION THAT WE HAVE COLLECTED FROM YOU AT THE SITE. HOWEVER, WE ARE UNABLE TO GUARANTEE THAT THE SECURITY MEASURES WE TAKE WILL NOT BE PENETRATED OR COMPROMISED, OR THAT YOUR PERSONAL DATA WILL REMAIN SECURE UNDER ALL CIRCUMSTANCES. WHEN YOU ENTER SENSITIVE INFORMATION (SUCH AS A CREDIT CARD NUMBER) ON OUR ORDER FORMS, WE ENCRYPT THE TRANSMISSION OF THAT INFORMATION USING SECURE SOCKET LAYER TECHNOLOGY (SSL). IF YOU HAVE ANY QUESTIONS ABOUT SECURITY ON OUR SITE, YOU CAN CONTACT US AT INFO@ANNDRANEEN.COM.

SINGLE SIGN-ON
OUR WEB SITE INCLUDES SOCIAL MEDIA FEATURES, SUCH AS THE FACEBOOK LIKE BUTTON AND WIDGETS, SUCH AS THE SHARETHIS BUTTON OR INTERACTIVE MINI-PROGRAMS THAT RUN ON OUR SITE. THESE FEATURES MAY COLLECT YOUR IP ADDRESS, WHICH PAGE YOU ARE VISITING ON OUR SITE, AND MAY SET A COOKIE TO ENABLE THE FEATURE TO FUNCTION PROPERLY. SOCIAL MEDIA FEATURES AND WIDGETS ARE EITHER HOSTED BY A THIRD PARTY OR HOSTED DIRECTLY ON OUR WEB SITE. YOUR INTERACTIONS WITH THESE FEATURES ARE GOVERNED BY THE PRIVACY POLICY OF THE COMPANY PROVIDING IT.
CHANGES TO OUR PRIVACY POLICY

THIS PRIVACY POLICY IS EFFECTIVE AS OF THE DATE STATED AT THE TOP OF THIS POLICY. WE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME, AND WILL POST ANY CHANGES ON OUR SITE AS SOON AS THEY GO INTO EFFECT. BY ACCESSING THE SITE AFTER WE MAKE ANY SUCH CHANGES TO THIS PRIVACY POLICY, YOU ARE DEEMED TO HAVE ACCEPTED SUCH CHANGES. PLEASE BE AWARE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR USE OF INFORMATION IS GOVERNED BY THE PRIVACY POLICY IN EFFECT AT THE TIME WE USE THE INFORMATION. PLEASE REFER BACK TO THIS PRIVACY POLICY ON A REGULAR BASIS. IF WE MAKE ANY MATERIAL CHANGES WE WILL NOTIFY YOU BY EMAIL SENT TO THE E-MAIL ADDRESS SPECIFIED IN YOUR ACCOUNT OR BY MEANS OF A NOTICE ON THIS SITE PRIOR TO THE CHANGE BECOMING EFFECTIVE. WE ENCOURAGE YOU TO PERIODICALLY REVIEW THIS PAGE FOR THE LATEST INFORMATION ON OUR PRIVACY PRACTICES.

HOW TO CONTACT US
IF YOU WISH TO CONTACT US ABOUT THIS PRIVACY POLICY, YOU MAY REACH US BY EMAIL AT INFO@ANNDRANEEN.COM.